Changelog

Follow up on the latest improvements and updates.

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For those companies working with agents who are Zillow Showcase customers, we've added the ability to
connect a media upload request to an existing order or listing
already in your account.
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When receiving Showcase media upload requests on the 'Media Requests' tab of your account, when accepting a request you'll see suggested listings and orders that
match the address
of the match AND have a
matching customer email
on the order or listing.
If you don't see the existing listing you want to connect suggested, you can also select the 'search for another' option to search for orders and listings within your company that have a matching email to the requesting customer.
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Enhancements
  • All custom fields are now included on order exports
  • Improved load time of the products step on order forms
  • Added a loading message and error message on the order form checkout step if the Square credit card input section loads slowly or fails to load
Fixes
  • Fixed issue causing uploaded some images to be converted to JPEGs unintentionally
  • Fixed issue allowing customers to access videos by copying links without paying for the order content
  • Fixed issue preventing certain customers from appearing on the customer list
  • Fixed issue causing travel fees to display on order forms despite setting toggled to not see travel fees
  • Fixed issue causing results per page setting to prevent users from navigating to the next page
  • Fixed issue preventing successful video uploads
  • Fixed issue preventing payrun namse from saving on the "create payrun" page
  • Fixed issue allowing customers to in some cases be able to create marketing materials even if payment was required to download and an order was unpaid
  • Fixed visual issues with custom fields displaying on order forms
  • Fixed issue causing pricing plans to not apply correctly if a customer signs in to an order form after adding products
  • Fixed issue causing photos returned from the Esoft integration to sometimes not appear in the photo gallery on listings
  • Fixed issue that prevented selection of certain add-ons for main products on the edit product page
We've added a new setting to give you more granular control over your team member's availability. This setting lets you account for travel time when determining the first time slot that your team member's are available each day.
By enabling this setting, you can ensure that travel time is accounted for when morning appointments are scheduled for team members. If this setting is enabled and business hours are set to start at 9:00 AM, the earliest appointment your team members will receive will be 9:30 assuming a 30 minute drive time.
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This setting can be found under
Availability > Default Booking Limits
. Then make sure you've enable the 'Dynamic Buffer Based On Travel Times' checkbox and you'll see the 'Account for Travel Buffers When Determining Morning Availability' setting.
Enhancements
  • Added ability for companies to display customized privacy policy pages for portal apps
  • Improved reliability of search results when connecting Aryeo media to an Engagement in Zillow Workspace by including listings from all email addresses on the Engagement (not just the listing agent)
  • Added ability to edit and view customer team notes in Aryeo Go
  • Updated the order of products displayed when assigning products to a team member to reflect the order of products on the 'Your Services' page
  • Added message on Zillow Showcase listings that only videos uploaded as video files (not as links) are eligible for the Showcase Hero Video feature
  • Added a portal app account deletion page for any companies with an active portal app, as required by Apple/Google/CCPA protection laws. This page can be found by visiting [company domain]/delete-user
  • Implemented change to prevent customers from double booking individual team members if two customers are placing an order at the same time
  • Updated order form logic to remove minimum order value coupon in all cases where an order drops below the price threshold
  • Updated order visibility logic so that secondary listing agents cannot see all of the order details (including products selected and pricing for that listing) if the secondary agent did not place the order and isn’t an admin on the same team as the primary listing agent
Fixes
  • Fixed issue causing the ‘result per page’ filter filter on the orders tab to not persist when switching tabs
  • Fixed an issue where duplicate pagination was being displayed on the order index page
  • Fixed an issue making floorplans synced from the 3D Home integration not visible by default on listing pages
  • Fixed an issue preventing companies from accepting a Zillow Showcase media request in some scenarios
  • Fixed an issue preventing customers from rescheduling when customer choice is enabled
  • Fixed issue where rearranging videos did not reflect on property websites
  • Fixed issue preventing invoices from being downloaded successfully in some cases
  • Fixed issue causing 500 errors on property website contact forms
  • Fixed issue preventing Cubicasa floor plans from updating
  • Fixed bug where max daily booking limit was preventing bookings that should have been under the limit
  • Fixed issue with Zillow Workspace Media Requests not carrying over the apartment number or unit number to the Aryeo address
  • Fixed issue causing photos created through the Virtual Staging AI Integration to not display correctly in the gallery and property websites
Now you can view and edit Customer Team notes from the Aryeo Go app!
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You can find this feature by opening up any listing in Aryeo Go and then scrolling down to the 'Customer Team Notes' section. Click the 'Edit' button to update and save the notes.
You can also now view and Customer Team notes on individual customer pages viewed from Aryeo Go.
Enhancements
  • Invoices will now show the billing customer as the customer when a billing customer is present
  • Order forms now use smaller sized images for faster loading
  • Added the ability for photographers to cancel undelivered Showcase media requests
  • Appointment quick filters (yesterday, today, tomorrow, etc) now use the company’s timezone setting instead of the team member’s
  • Improved performance of video loading in order forms
  • Improved interface of upload modals for images, videos, floorplans, and files on mobile devices
  • Increased requirements for new account passwords (minimum 12 characters, minimum three special characters)
  • Introduced pagination to the company “appointments today" dashboard
  • Improved display of search results on media requests page
Bugs
  • Fixed bug preventing deletion of pay run items
  • Fixed bug with displayed product cost when adding product variants to an order form
  • Fixed bug causing the cancel order button to not display on the edit order page
  • Fixed issue causing an error when order form titles exceeded maximum length
  • Fixed issue where property website sections weren't draggable
  • Fixed behavior so that orders can not be cancelled with confirmed appointments inside the cancellation period
  • Fixed issue with the 3D Home integration where floor plans were not auto-synced to Aryeo after fixtures were completed
  • Fixed visual display of phone numbers for each contact record in portal apps
  • Fixed issue where in some cases customers could download images from the customer portal on unpaid orders
  • Fixed issue preventing custom music from playing on property websites
  • Fixed issue causing pay run items to be created for cancelled order items
  • Fixed issue preventing image rearrangement within a group
  • Fixed issue preventing users from editing an order item with a custom price
  • Fixed issue preventing products/product variants priced over $1,000.00 from being added to an order
  • Fixed a bug where changing a product variant was not changing the order item pricing
  • Fixed a bug allowing the Create Listing button to be clicked twice, resulting in duplicate listings
  • Fixed a bug causing calendar appointments to cause an out-of-memory issue
We've added a new setting that allows you to display travel fees in your order forms to customers.
If an order form has the Customer Choice setting enabled on an order form, you can now choose to display the text “Travel Fee Applies”:
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Alternatively, you can display the specific amount of the travel fee that will apply:
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This setting can be configured within the Customer Choice section of order form settings pages:
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We've added a new setting that allows you to choose whether customers see whether travel fees will apply at the scheduling step with your order forms.
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To enable this setting, navigate to the Edit Order Form page for one of your order forms, make sure that 'Allow customer choice' is enabled, and then toggle either of the options under the 'Travel Fee Display Options' section.
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You can choose to display a 'Travel Fee Applies' message, or display the specific amount of the travel fee for each team member.
We've made some improvements to appointment quick filters (yesterday, today, tomorrow, etc.) that are found on both the Listings and Orders index pages.
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First, multiple appointment quick filters can now be applied at the same time.
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In addition, we've updated the quick filters to use the company’s timezone setting (instead of individual team member's timezones) in order to consistently achieve predictable results.
Give your team members full control over their own calendars! This new scheduling setting allows team members to accept or reject an appointments before it gets assigned to them.
This setting can be found by navigating to
Availability > Appointment
Settings, and then navigating to the section called
Photographer Confirmation
.
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Once enabled, team members will receive an email notification and be required to confirm or reject the appointment (on web or from the Aryeo Go app) before the appointment becomes confirmed.
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To learn more, see our support article here.
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