Changelog
Follow up on the latest improvements and updates.
RSS
Enhancements
- Improved load time on the Listings Index page.
- Company users creating an appointment from the Calendar can now select products even if those products are hidden.
- Improved accessibility on before/after product cards by making the slider focusable and adding clearer focus styling for better keyboard navigation.
Fixes
- Fixed an issue where listing search on customer teams pages could produce form errors.
- The Intercom chat button will now be hidden while the slideover is open so it won’t overlap or block a primary action button.
- Fixed an issue where generating property website URLs could fail.
- Fixed issue where cancelled appointment notifications were not going out to customers in some cases when an order was deleted.
- Fixed an issue where Aryeo Go users with the "View Any Order" permission were receiving a 403 error when tapping on an appointment they were not assigned.
- Fixes coupon behavior so that when a customer switches customer teams during checkout, automatically applied discounts are removed/reapplied based on the newly selected team’s pricing plan.
- Fixed an edge case where creating an address could fail if Google Places returns no predictions.
improved
fixed
March Enhancements and Fixes
Enhancements
- Order forms will now prompt customers to provide a phone number if the customer's profile is missing one.
Fixes
- Fixed bug causing errors when filtering by listing status on the listing index page.
- Improved behavior of loading progress bar at the top of the screen to no longer animate when nothing is happening.
- Fixed a bug wherein the status of a pay run would not change after the pay run was submitted.
- Fixed an issue where images with newline characters in their filenames would return an error when users tried to download.
- FIxed several minor bugs with the Virtual Staging AI integration interface related to deleting photos.
- Fixed issue where team member selection dropdown on the mileage reports page would not display more than 300 users.
- Twilight appointments are now excluded from drivetime calculations in availability constraints, restoring expected twilight scheduling behavior.
- Replaced unlicensed property website fonts with Google fonts.
- Fixed an issue where invoice downloads would fail if a rejected refund was present.
- Canceling the order on a Zillow Workspace media request now cancels the media request, preventing a state where the order is canceled but the agent still sees the media request as active.
Give your customers a better way to discover your offerings in order forms with the Order Form Categories feature!
Instead of scrolling through a long list of products and add-ons, you can allow your customers to filter by category to quickly find what they're looking for.
To get started with Order Form categories, find the 'Add Categories' button on any of your Order Forms settings pages:
Learn more from our support article here.
new
Saved Views
We’ve launched Saved Views, a new feature that helps you organize and access your listings faster!
Instead of manually applying filters every time you visit the Listings page, you can now save your most-used views and switch between them instantly. Whether you’re tracking listings that need action or reviewing upcoming appointments, everything is just one click away.
Any of your team members can visit the Listings page and click the 'Edit' to create their own personal Saved Views. Team members with the 'Create Company-Wide Saved Views' permission can also create Saved Views visible to everyone else in the company:
Learn more about Saved Views from the support article here.
improved
fixed
April Enhancements and Fixes
Enhancements
- Improved floor plan sync for Zillow 3D Home tours. Floor plan image updates are applied in place rather than creating duplicates.
- When enabling Photographer Branding & HD Photos, users missing a company logo or website are now prompted to provide them directly in the enable modal.
Fixes
- Fixed issue where Aryeo Go app was not showing Aryeo calendar blocks in schedule view.
- Fixed issue where Aryeo Go schedule was showing actual appointment as external events in the calendar.
- Fixed issue in Quickbooks Product and Fee match settings where long descriptions would cause table to scroll horizontally.
- Fixed a bug where universal tax rates were not automatically applied when a custom item was added to an empty order.
- Fixed a display issue in download center where the address and top image were being cut off.
- Fixed an issue wherein Video Builder was not working / not rendering fonts correctly.
- Fixed an issue where portal app only promotion codes could not be applied to orders from customer portal apps.
- Photographers now correctly receive cancellation alerts when orders are deleted.
We've made improvements to the Quickbooks integration to make it easier and faster to manage Quickbooks customers. Previously, loading the entire customer list could cause noticeable delay times. Now, the old bulk dropdown has been replaced with a live search field. Just start typing and matching results appear instantly, making it much easier to find the right customer without scrolling through a long list.
Managing existing connections is also more straightforward a disconnect button now appears directly for any customer that's already matched, so removing a connection takes just one click.
improved
Video Upload Enhancements
Users can now upload multiple property videos at once, see real-time upload progress, and remove files without having to start over.
The experience is also more mobile-friendly, with a responsive layout*that makes managing uploads easier on smaller screens.
improved
fixed
February Enhancements and Fixes
Enhancements
- Video upload modal now supports multi‑file uploads, progress tracking, easy removal, and a mobile‑friendly layout.
- Orders sent to Square now include the final Aryeo order number, making reconciliation with Aryeo orders easier.
- Improved address handling for property addresses missing a street number.
- Added Empty State on the Home Bases page.
- Added a "Setup Required" indicator when Zillow 3D Home setup has not been completed
Fixes
- Fixed an issue where companies enabling Photographer Branding with necessary data in pre-existing Zillow Profiles did not have their integration set to live.
- Fixed issue causing dollar signs to show in order forms when Euros set as company currency.
- When a customer fixes an initially declined credit card on the order form, payment now succeeds cleanly instead of leaving the order stuck due to a lingering error state.
- Fixed issue with the loading indicator on the Payroll pay run item screen in the event of an error when loading Pay Run Items.
- Fixed issue preventing shift-clicking when bulk selecting photos.
- Fixed issue causing special characters in company names (like O'Brien) to cause notifications to fail.
- Fixed aspect ratio handling for image uploads, prevent distorted company profile images being displayed for Photographer Branding & HD Photos.
- Rearranging images no longer overrides per-image visibility settings.
- Fixed Aryeo Go issue with not being able to reschedule the appointment for a different time.
- Fixed Aryeo Go issue with time picker UI overlapping time range selection in Add Appointment flow.
- Fixed Aryeo Go issue with Z3D Home capture link displaying "Recapture Z3D home" even before the tour has been captured, and preventing capture initiation.
Enhancements
- Property website contact form now displays confirmation message on submission.
- Improved performance of Edit Pay Run page.
- Added caution message to Download Center when accessed on Safari, instructing users to uncheck checkbox for ‘Safe’ downloads in order to successfully download all files.
- Fixed an issue where, on mobile browsers, order forms for products with multiple images only displayed the first image. Users can now navigate through all product images using visible carousel controls.
Fixes
- Fixed issue preventing sorting and filtering on the Orders Index page when the list view was selected.
- Fixed issue where info banner on file upload modal was blocking confirm and cancel buttons.
fixed
improved
December Enhancements and Fixes
Enhancements
- Added 'Account for Travel Buffers When Determining Availability' setting to count travel buffers when determining the earliest and latest potential appointment time. Found within Availability > Default Booking Limits after checking the Dynamic Buffer Based On Travel Times checkbox.
- Intercom now shows on the company login page, making it easier for users to get help with login issues.
- Companies that have Showcase Select enabled will not need to manually accept a request from an agent or Zillow Workspace support user to import media to Zillow Workspace.
Fixes
- Fixed issue causing travel fees to not calculate off company addresses if no home base was set. Travel fees will default to company address if team member does not have a home base set.**
- Removed an edit button from the order status page that did not actually allow editing.
- Fixed an issue causing slow loading times on edit order pages.
- Fixed an issue causing 500 errors when saving notification templates with bad tags.
- Fixed bug causing 500 error when certain colors were chosen as the primary branding color.
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